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E-Commerce
Part One:
True and False:
1. The term WWW stands for world wild web.
2. Number of levels in OSI model are 4.
3. PEP is a protocol for extending HTTP.
4. COBRA is an implementation independent language.
5. HTML stands for hyper text make up language.
6. ‘Action Time’ is the actual processing time for the service provided.
7. IPR stands for Important Property Rights.
8. Electronic Commerce intersects the domains of telecommunication, broadcasting and computing.
9. A TCP/ IP Network protocol is developed by Sun micro System.
10. NOC stands for Network Operation Center.
Part Two:
1. Write a short note on ‘WWW’.
2. What is ATM technology?
3. What do understand by ‘V market services’?
4. Explain the ‘Application Layer’ of OSI model.
1. Critically evaluate the Human Resources Policies of “Titus InfoTech”.
2. What other strategies would you suggest to reduce the attrition rate at the lower and middle
levels?
2. What other strategies would you suggest to reduce the attrition rate at the lower and middle
levels?
1. What were the factors of KIT philosophy that helped the company in being successful?
2. While were the leader is dying what could be the possible criteria for selection of a new leader in
the algorithm?
1. ‘Liability of Third-party network vendor s is must’ Justify.
2. ‘VAN agreements are executed between a value added data communications service provider or
VAN and a party desiring data communications services, typically for EDI.’ What are the
necessary agreements? Elaborate.
2. While were the leader is dying what could be the possible criteria for selection of a new leader in
the algorithm?
1. ‘Liability of Third-party network vendor s is must’ Justify.
2. ‘VAN agreements are executed between a value added data communications service provider or
VAN and a party desiring data communications services, typically for EDI.’ What are the
necessary agreements? Elaborate.
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Corporate Governance
1. In the second version of McKinsey’s model called “the Central model” governance chain is
represented by
a. Well-developed equity market & dispersed ownership
b. Underdeveloped equity market & concentrated ownership
c. Well-developed equity market & concentrated ownership
d. Underdeveloped equity market & dispersed ownership
2. Corporate governance refers to a combination of law, rules, regulations and
a. Value
b. Wealth
c. Voluntary practices
d. Customer Satisfaction
3. ____________, is one of the major tools. Corporations use to direct persuasive communication to
target buyers & the public.
a. Advertising
b. Media
c. Press
d. None
4. Policy adopted by the monetary authority with respect to the supply of money is called
a. Monetary Policy
b. Fiscal Policy
c. Budgetary Policy
d. Economic Policy
5. Cash reserve requirements refer to the
a. Purchase & Sale of government securities & other approved securities by the Central bank.
b. Changes in bank rate by the Central Bank
c. That portion of bank’s total cash reserves which they are statutorily required to hold with the
RBI.
d. The particular level of liquid ity maintained by commercial banks.
6. This committee was set up in January 1995 to identify good practices by the confederation of
British Industry (CBI)
a. The Paul Ruthman Committee
b. The Greenbury Committee, 1995
c. Cadbury Committee, 1995
d. The Hampel Committee,1995
7. ______________, plays a significant role in the growth of the corporate sector by providing them
finance for their Operations.
a. Investors
b. Bank
c. Organization
d. None
8. The first stock market scam was one which involved both the bond and equity markets in India.
a. MNC’s efforts at Consolidation of ownership, 1993
b. Vanishing Companies Scam, 1993-94
c. M. S. Shoes, 1994
d. Harshad Mehta scam, 1992
9. Debt purchasers provide finance in return for a promised stream of payments & a variety of other
convenants pertaining to corporate behavior, such as the value and risk of corporate assets. These
are called
a. Concentrated Debt
b. Diffused Debt
c. Creditor Incentives
d. Debt Collection
10. A person having control over the direction, conduct, management or superintendence of then
affairs of a company is called
a. Director
b. Co- director
c. Board members
d. None
11. A director who is not duly appointed but acts as a director is known as a
a. Fraudulent Person
b. De Facto
c. De Jure
d. None
12. This type of auditors are usually referred to as a CPA (Certified Public Accountants) firms
a. Internal auditors
b. Independent auditors
c. Government auditors
d. None
13. To introduce corporate governance practices in the banking sector the recommendations of the
working group of directors of financial Institutions known as the
a. Ganguly Group
b. Policy Implication
c. Government Control
d. Withdrawal effects
14. It is a manipulative method where one buy the power or the influence of others persons in order
to satisfy his selfish need.
a. Coercion
b. Tax Evasion
c. Bribery
d. Insider Trading
15. This model supports the idea of multiple interests of stakeholders rather than shareholders interest
alone
a. The Social Entity Theory
b. Trusteeship Model
c. The Pluralistic Model
d. Social Responsibility
16. This policy was released in August by the Ministry of Environment & Forests (MOEF) for
Public discussion
a. The National Environment Policy, 2004
b. Draft Policy
c. Biodiversity Conservation
d. Forest & wildlife Conservation
17. Out of the following which Committee appointed to examine all current Capital market
regulations & to suggest amendments to them
a. SEBI
b. Dhanuka Committee
c. Primary Market Reforms
d. None
18. Out of the following which one sentence is the true
a. It lays down the framework for creating long-term trust between companies & the external
provides of capital
b. It rationalizes the management and monitoring of risks a firm faces globally
c. It does not limits the liability of the top management 7 directors by carefully articulating the
decision making process
d. It never ensures the integrity of financial reports.
19. Out of the following which is the responsibility of an Auditor
a. Whether loans & advances made by the company on the basis of security have been properly
secured.
b. Whether loans & advances made by the company have been shown as deposits.
c. Whether personal expenses have been charged to revenue account
d. He has to ensure that his work involves exercise of judgment.
20. This theory assumes that managers are basically trustworthy and attach significant value to their
own personal reputation
a. Agency Theory
b. Stewardship Theory
c. Stakeholder Approaches
d. Sociological Theory
1. What is clause 49?
2. Explain Board of Directors & Corporate Governance?
1. Banks are also using concept of Corporate Governance. Explain why Corporate Governance is
widely used in Banks. Also state few sound Corporate Governance Practices.
2. What is ethics & state why ethics is necessary in Business and also state the importance and need of business ethics?
WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS
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Business Communication
Multiple choices:
1. __________is an essential function of Business Organizations:
a. Information
b. Communication
c. Power
d. None of the above
2. Physiological Barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
3. Which presentation tend to make you speak more quickly than usual:
a. Electronic
b. Oral
c. Both ‘a’ and ‘b’
d. None of the above
4. What is the main function of Business Communication:
a. Sincerity
b. Positive language
c. Persuasion
d. Ethical standard
5. The responsibilities of the office manager in a firm that produces electronics spares is:
a. Everything in the office runs efficiently
b. Furniture and other equipment in the office is adequate
c. Processing all the incoming official mail and responding to some
d. All of the above
6. Labov’s Storytelling Model based on:
a. Communication through speech
b. Language learning
c. Group Discussions
d. None of the above
7. Diagonal Communication is basically the:
a. Communication across boundaries
b. Communication between the CEO and the managers
c. Communication through body language
d. Communication within a department
8. How to make Oral Communication Effective?
a. By Clarity
b. By Brevity
c. By Right words
d. All of the above
9. Direct Eye contact of more than 10 seconds can create:
a. Discomfort & Anxiety
b. Emotional relationship between listeners and speakers
c. Excitement
d. None of the above
10. Encoding means:
a. Transmission
b. Perception
c. Ideation
d. None of the above
1. __________is an essential function of Business Organizations:
a. Information
b. Communication
c. Power
d. None of the above
2. Physiological Barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
3. Which presentation tend to make you speak more quickly than usual:
a. Electronic
b. Oral
c. Both ‘a’ and ‘b’
d. None of the above
4. What is the main function of Business Communication:
a. Sincerity
b. Positive language
c. Persuasion
d. Ethical standard
5. The responsibilities of the office manager in a firm that produces electronics spares is:
a. Everything in the office runs efficiently
b. Furniture and other equipment in the office is adequate
c. Processing all the incoming official mail and responding to some
d. All of the above
6. Labov’s Storytelling Model based on:
a. Communication through speech
b. Language learning
c. Group Discussions
d. None of the above
7. Diagonal Communication is basically the:
a. Communication across boundaries
b. Communication between the CEO and the managers
c. Communication through body language
d. Communication within a department
8. How to make Oral Communication Effective?
a. By Clarity
b. By Brevity
c. By Right words
d. All of the above
9. Direct Eye contact of more than 10 seconds can create:
a. Discomfort & Anxiety
b. Emotional relationship between listeners and speakers
c. Excitement
d. None of the above
10. Encoding means:
a. Transmission
b. Perception
c. Ideation
d. None of the above
Part Two:
1. Define Communication. How can you classify Communication?
2. Explain ‘Space Language’.
3. Differentiate between good listeners and bad listeners.
4. What are the different types of Business Reports?
5. What is Synopsis?
1. What should Mr. Sharma have done to avoid the misunderstanding?
2. Discuss the main features involved in this case.
1. Suppose you are working as an operator in a call centre in India and receiving calls from
Americans and Londoners. How would you handle such calls?
Americans and Londoners. How would you handle such calls?
2. Do you agree with the view such abusive happenings on the telephone do not have any impact
on business?
1. What is meant by Communication Barriers? How and why do they occur? What can be done to
overcome the Barriers to Communication?
on business?
1. What is meant by Communication Barriers? How and why do they occur? What can be done to
overcome the Barriers to Communication?
2. Define and explain the term Negotiation and also briefly explain the phases of Negotiation.
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