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International Financial Management
Multiple choices:
1. Maintenance margin money denotes the minimum level to which the margin is allowed to
fall in the sequel of loss, if the balance drops below this, one has to deposit,
a. Initial margin amount
b. Variation margin amount
c. Maintenance margin amount
d. Initial as well as variation margin amount.
2. The two kind of swap in the forward market are
a. Forward swap and reverse swap.
b. Reverse swap and option swap.
c. Forward and option less swap.
d. Forward swap and option swap.
3. International Fisher Effect or generalized version of the Fisher effect is a combination of
a. PPP theory and Fisher’s open proposition.
b. Fisher’s open and closed proposition.
c. PPP theory and Fisher’s closed proposition.
d. None of the above.
4. Exchange rates are quoted as ‘direct’ and ‘indirect’ ,if the direct quote of a country ‘X’
(currency unit ‘a’) with country ‘Y’ (currency unit ‘b’), is “ a 50/ b 20” then the indirect
quote will be
a. b 2.5/ a 1
b. b 0.4/ a 1
c. b 10/ a 1
d. Cannot be calculated.
5. If the investors are risk neutral ie forward prices are equal to the expected spot prices at
delivery then the covariance of marginal rate of substitution and the exchange rate of
contract at delivery is
a. Always unity
b. Zero
c. Infinite
d. Between Zero and unity
6. In cylinder or tunnel option, the correct option is
a. If the spot rate is lower than the lower strike rate then buyer has to pay lower spot rate.
b. If the spot rate is lower than the lower strike rate then buyer has to pay lower strike rate.
c. If the spot rate is higher than the higher strike rate then buyer has to pay lower strike
rate.
d. If the spot rate is higher than the higher strike rate then buyer has to pay higher strike
rate.
7. The concept of parallel loan says
a. Amount of the loan moves out of the county but it serves the purpose of internal loan
also.
b. Amount of the loan moves out of the county but it serves the purpose of cross border
loan.
c. Amount of the loan moves within the county and it serves the purpose of external loan
only.
d. Amount of the loan moves within the county but it serves the purpose of cross border
loan.
8. According to one of the earliest theory proposed by Hymer on the imperfect market
a. Multinational firm is a typical imperfect market.
b. Multinational firm is a perfect market
c. One should not look for control if want the maximum profit
d. None
9. If the NVP(net present value) from parent’s perspective and from the subsidiary’s
perspective are positive and negative respectively then
a. Project can not be accepted
b. Project shall be accepted
c. Project may be accepted but it is doubtful how far useful for parent unit.
d. Project may be accepted but chance of loss in host country currency will be there.
10. If ‘A’ and ‘B’ are the price elasticity of demand for import and export respectively then
devaluation helps to improve current account balance, only if
a. 2A + B is greater than 1.
b. A - B is equal to 0.
c. A+B is greater than 1.
d. A + B is lesser than 0.
1. Maintenance margin money denotes the minimum level to which the margin is allowed to
fall in the sequel of loss, if the balance drops below this, one has to deposit,
a. Initial margin amount
b. Variation margin amount
c. Maintenance margin amount
d. Initial as well as variation margin amount.
2. The two kind of swap in the forward market are
a. Forward swap and reverse swap.
b. Reverse swap and option swap.
c. Forward and option less swap.
d. Forward swap and option swap.
3. International Fisher Effect or generalized version of the Fisher effect is a combination of
a. PPP theory and Fisher’s open proposition.
b. Fisher’s open and closed proposition.
c. PPP theory and Fisher’s closed proposition.
d. None of the above.
4. Exchange rates are quoted as ‘direct’ and ‘indirect’ ,if the direct quote of a country ‘X’
(currency unit ‘a’) with country ‘Y’ (currency unit ‘b’), is “ a 50/ b 20” then the indirect
quote will be
a. b 2.5/ a 1
b. b 0.4/ a 1
c. b 10/ a 1
d. Cannot be calculated.
5. If the investors are risk neutral ie forward prices are equal to the expected spot prices at
delivery then the covariance of marginal rate of substitution and the exchange rate of
contract at delivery is
a. Always unity
b. Zero
c. Infinite
d. Between Zero and unity
6. In cylinder or tunnel option, the correct option is
a. If the spot rate is lower than the lower strike rate then buyer has to pay lower spot rate.
b. If the spot rate is lower than the lower strike rate then buyer has to pay lower strike rate.
c. If the spot rate is higher than the higher strike rate then buyer has to pay lower strike
rate.
d. If the spot rate is higher than the higher strike rate then buyer has to pay higher strike
rate.
7. The concept of parallel loan says
a. Amount of the loan moves out of the county but it serves the purpose of internal loan
also.
b. Amount of the loan moves out of the county but it serves the purpose of cross border
loan.
c. Amount of the loan moves within the county and it serves the purpose of external loan
only.
d. Amount of the loan moves within the county but it serves the purpose of cross border
loan.
8. According to one of the earliest theory proposed by Hymer on the imperfect market
a. Multinational firm is a typical imperfect market.
b. Multinational firm is a perfect market
c. One should not look for control if want the maximum profit
d. None
9. If the NVP(net present value) from parent’s perspective and from the subsidiary’s
perspective are positive and negative respectively then
a. Project can not be accepted
b. Project shall be accepted
c. Project may be accepted but it is doubtful how far useful for parent unit.
d. Project may be accepted but chance of loss in host country currency will be there.
10. If ‘A’ and ‘B’ are the price elasticity of demand for import and export respectively then
devaluation helps to improve current account balance, only if
a. 2A + B is greater than 1.
b. A - B is equal to 0.
c. A+B is greater than 1.
d. A + B is lesser than 0.
Part Two:
1. Write a note on ‘Fixed Parity System’ for exchange rates.
2. What are Direct & Indirect Quotes of exchange rates?
3. What is ‘Forward Market Hedging’?
4. How could ‘Optimization of Portfolio’ be achieved?
1. Mention the loss borne
by the US exporter in the sequel of appreciation of dollar.
2. What strategy the Indian importer needs to follow to hedge the exchange rate risk?
2. What strategy the Indian importer needs to follow to hedge the exchange rate risk?
1. Describe the network of
ABN AMRO Bank in India.
2. What role does it play for global cash management?
2. What role does it play for global cash management?
1. Crawling peg is the
compromise between fixed exchange rate and floating exchange rate
discuss.
discuss.
2. Is international working capital management more complex than the domestic working
capital management?
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BPO and KPO Management
Part One:
1. Manpower can be retained by which of the following technique:
a. Comfort and Care
b. Problem-Solving technique
c. Attention
d. Proper Training
2. Which of the following is not a challenge to the BPO Industry?
a. Data Security
b. Poor Infrastructure
c. Attrition
d. Lack of Identity
3. Pricing technique where a customer pays a flat rate for services is:
a. Variable Pricing
b. Unit Pricing
c. Fixed Pricing
d. Risk/Reward sharing
4. A MIS report that deals in compliance related to quality and timeliness is:
a. Cash Tracker Report
b. Senior Management Report
c. SLA Compliance Report
d. Production Report
5. Off – Shoring means _________________________________.
6. Size, quality, labor cost etc. are categorized into which form of ITES to be outsourced:
a. People Attractiveness
b. Labor Attractiveness
c. Location Attractiveness
d. Quality Attractiveness
7. The risk that include errors in estimating overall time for mitigating is a:
a. Data Security Risk
b. Transition Risk
c. Transactional Risk
d. Loss of Control Risk
8. Mitigating of Risk means __________________________________________.
9. Which of the following is not a benefit derived from BPO?
a. Improved Accountability
b. Operational Cost Control
c. Improved HR
d. IPR Protection
10. The service that comprises of areas related to the functional operations is:
a. Vertical Service
b. Horizontal Service
c. Diagonal Service
d. Service Focused Service
1. Manpower can be retained by which of the following technique:
a. Comfort and Care
b. Problem-Solving technique
c. Attention
d. Proper Training
2. Which of the following is not a challenge to the BPO Industry?
a. Data Security
b. Poor Infrastructure
c. Attrition
d. Lack of Identity
3. Pricing technique where a customer pays a flat rate for services is:
a. Variable Pricing
b. Unit Pricing
c. Fixed Pricing
d. Risk/Reward sharing
4. A MIS report that deals in compliance related to quality and timeliness is:
a. Cash Tracker Report
b. Senior Management Report
c. SLA Compliance Report
d. Production Report
5. Off – Shoring means _________________________________.
6. Size, quality, labor cost etc. are categorized into which form of ITES to be outsourced:
a. People Attractiveness
b. Labor Attractiveness
c. Location Attractiveness
d. Quality Attractiveness
7. The risk that include errors in estimating overall time for mitigating is a:
a. Data Security Risk
b. Transition Risk
c. Transactional Risk
d. Loss of Control Risk
8. Mitigating of Risk means __________________________________________.
9. Which of the following is not a benefit derived from BPO?
a. Improved Accountability
b. Operational Cost Control
c. Improved HR
d. IPR Protection
10. The service that comprises of areas related to the functional operations is:
a. Vertical Service
b. Horizontal Service
c. Diagonal Service
d. Service Focused Service
Part Two:
1. Define the term ‘Emotional Intelligence’.
2. Differentiate between BPO and KPO.
3. Discuss in brief the Web – based Market Research process in the KPO’s.
4. Write a short note on ‘Change Management’.
5. Discuss in brief the problems faced by BPO’s.
1. Discuss about the
various training programmes offered by Intelenet Global Company.
2. Write a short note on:
Contract Centre Operation
Human Resource Management
2. Write a short note on:
Contract Centre Operation
Human Resource Management
1. Discuss about the
various activities performed by Hinduja TMT.
2. Write a short note on:
Disaster Recovery Centre
BPO Arm in Hinduja TMT
2. Write a short note on:
Disaster Recovery Centre
BPO Arm in Hinduja TMT
1. Discuss the different
strategies that are adopted by the BPO’s to control their Attrition.
2. What are the Pros and Cons of BPO?
3. Write a note on the SWOT Analysis of Indian BPO Industry.
2. What are the Pros and Cons of BPO?
3. Write a note on the SWOT Analysis of Indian BPO Industry.
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BPO Industry
Multiple Choices:
1. Which of the following is not included in Porter’s Five Model for competitiveness?
a. Threat of New Entrants
b. Degree of Rivalry
c. Bargaining Power of Suppliers
d. Government Strategies
2. Which of the following is not a benefit of a BPO?
a. Cost Reduction
b. Cross – pollination of best products
c. Focus on core process
d. Automatic call distributions
3. In stage there is orderly transfer of activities to the service provider.
a. Negotiation
b. Ongoing Management
c. Implementation
d. Preparation
4. List the Process of Outsourcing in appropriate order:
i. Listing out available in – house resources
ii. Signing the contract
iii. Negotiations, including a letter of intent and usually a contract with terms & conditions
iv. ‘Steady state’ period, which makes the end of the transitioning phase and the beginning of
the cost cutting phase of the company
a. i, iii, ii, iv
b. i, iv, iii, ii
c. i, ii, iii, iv
d. I, iii, iv, ii
5. The BPO that handles almost all the transactional and administrative processes or other several
functions are:
a. Comprehensive BPO
b. Transactional BPO
c. Niche BPO
d. ITO
6. The model which is preferred when the client requires that the job should be done quickly and
successfully:
a. Revenue Distance Model
b. Global delivery Model
c. Built – Operate – Transfer Model
d. Blended Offshore Outsourcing Model
7. Which of the following is not a main certifying agency for Indian BPO?
a. IRDA
b. KPMG
c. DNV
d. STQC
8. Challenges related to information infrastructure and branding is a type of a KPO
challenge.
a. Internal Challenge
b. Industry Challenge
c. Customer Challenge
d. Competitor Challenge
9. Which of the following is not a dimension of service quality?
a. Empathy
b. Reliability
c. Assurance
d. Responsiveness
10. COPC – 2000 is a:
a. Quality Certificate
b. Measurement Certificate
c. Performance Certificate
d. Regulatory Certificate
Part Two:
1. Differentiate between BPO, KPO and PPO.
2. Define the term ‘COBIT’.
3. Write a short note on ‘Corporate Governance’.
4. Differentiate between BPO and Call Centers.
5. Define ‘Outsourcing’.
1. Which of the following is not included in Porter’s Five Model for competitiveness?
a. Threat of New Entrants
b. Degree of Rivalry
c. Bargaining Power of Suppliers
d. Government Strategies
2. Which of the following is not a benefit of a BPO?
a. Cost Reduction
b. Cross – pollination of best products
c. Focus on core process
d. Automatic call distributions
3. In stage there is orderly transfer of activities to the service provider.
a. Negotiation
b. Ongoing Management
c. Implementation
d. Preparation
4. List the Process of Outsourcing in appropriate order:
i. Listing out available in – house resources
ii. Signing the contract
iii. Negotiations, including a letter of intent and usually a contract with terms & conditions
iv. ‘Steady state’ period, which makes the end of the transitioning phase and the beginning of
the cost cutting phase of the company
a. i, iii, ii, iv
b. i, iv, iii, ii
c. i, ii, iii, iv
d. I, iii, iv, ii
5. The BPO that handles almost all the transactional and administrative processes or other several
functions are:
a. Comprehensive BPO
b. Transactional BPO
c. Niche BPO
d. ITO
6. The model which is preferred when the client requires that the job should be done quickly and
successfully:
a. Revenue Distance Model
b. Global delivery Model
c. Built – Operate – Transfer Model
d. Blended Offshore Outsourcing Model
7. Which of the following is not a main certifying agency for Indian BPO?
a. IRDA
b. KPMG
c. DNV
d. STQC
8. Challenges related to information infrastructure and branding is a type of a KPO
challenge.
a. Internal Challenge
b. Industry Challenge
c. Customer Challenge
d. Competitor Challenge
9. Which of the following is not a dimension of service quality?
a. Empathy
b. Reliability
c. Assurance
d. Responsiveness
10. COPC – 2000 is a:
a. Quality Certificate
b. Measurement Certificate
c. Performance Certificate
d. Regulatory Certificate
Part Two:
1. Differentiate between BPO, KPO and PPO.
2. Define the term ‘COBIT’.
3. Write a short note on ‘Corporate Governance’.
4. Differentiate between BPO and Call Centers.
5. Define ‘Outsourcing’.
1. Discuss in detail about
the solutions offered by CBay to the healthcare providers.
1. Discuss in detail about
the career opportunities with Suyash software.
1. Explain porter’s Five Forces Model of Competition with reference to the BPO Industry in India.
2. Discuss in detail the main challenges of BPO Industry.
3. What are the different models of Business Process Outsourcing?
1. Explain porter’s Five Forces Model of Competition with reference to the BPO Industry in India.
2. Discuss in detail the main challenges of BPO Industry.
3. What are the different models of Business Process Outsourcing?
WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS
ARAVIND - 09901366442 – 09902787224
ARAVIND
09901366442 – 09902787224
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IIBM MULTIPLE ANSWERS
ARAVIND
09901366442 – 09902787224
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