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Human Resource Development & Training
Multiple choices:
1) Who used the term ‘Intellectual Capital’ for the first time?
a. Alvin Toffler
b. Tseng and Jiao
c. J K Galbraith
d. Rouibah and Ould-al
2) Organizational behavior is a:
a. Micro perspective
b. Macro perspective
c. Neo perspective
d. Latent perspective
3) Ethics in H R Development means:
a. Accepted behavior
b. Rejected behavior
c. Unexpected behavior
d. There is no term like, in HRD
4) What does ‘s’ stands for in COPS for conducting a detail HR analysis?
a. Shell
b. Swap
c. System
d. Site
5) In generic HRD model, training and development lies:
a. At bottom level
b. In middle level
c. A top level
d. Not a part of this model
6) Under the development part, the instructors use to focus on:
a. Skills of the learner
b. Process of the learner
c. Concepts of the learner
d. No focus
7) Gap is:
a. The difference between competency model and current state
b. The difference between ideal state and current state
c. The difference between ideal state and competency model
d. None of the above
8) According to Hamblin there are …… levels at which evaluation can be made.
a. 3
b. 4
c. 5
d. 7
9) Norm reference tests are:
a. Tests designed to measure degree of learning
b. To maximize the individual differences an for comparing them with externals.
c. To test the learner has mastered the taught one or not.
d. None of the above
10) David Kolb gave the idea that learning is a:
a. Linear process
b. Slow process
c. Unlimited process
d. Circular process
1) Who used the term ‘Intellectual Capital’ for the first time?
a. Alvin Toffler
b. Tseng and Jiao
c. J K Galbraith
d. Rouibah and Ould-al
2) Organizational behavior is a:
a. Micro perspective
b. Macro perspective
c. Neo perspective
d. Latent perspective
3) Ethics in H R Development means:
a. Accepted behavior
b. Rejected behavior
c. Unexpected behavior
d. There is no term like, in HRD
4) What does ‘s’ stands for in COPS for conducting a detail HR analysis?
a. Shell
b. Swap
c. System
d. Site
5) In generic HRD model, training and development lies:
a. At bottom level
b. In middle level
c. A top level
d. Not a part of this model
6) Under the development part, the instructors use to focus on:
a. Skills of the learner
b. Process of the learner
c. Concepts of the learner
d. No focus
7) Gap is:
a. The difference between competency model and current state
b. The difference between ideal state and current state
c. The difference between ideal state and competency model
d. None of the above
8) According to Hamblin there are …… levels at which evaluation can be made.
a. 3
b. 4
c. 5
d. 7
9) Norm reference tests are:
a. Tests designed to measure degree of learning
b. To maximize the individual differences an for comparing them with externals.
c. To test the learner has mastered the taught one or not.
d. None of the above
10) David Kolb gave the idea that learning is a:
a. Linear process
b. Slow process
c. Unlimited process
d. Circular process
Part Two:
1. Explain PCMM (People Capability Maturity Model) approach for HRD.
2. Write a short note on ‘HRD Strategy model’.
3. Explain the utility of ‘Training Process Pyramid’.
4. What are ‘on-the-job’ and ‘off-the-job’ techniques of training and development?
1. What in your view are the central human resources issues involved in this case?
2. What strategy should Mr. Tanmoy Deb develop and implement for improving the present
system?
2. What strategy should Mr. Tanmoy Deb develop and implement for improving the present
system?
1. Why a high performer like Mr. Mohan decided to leave the organization he has been long
part of?
part of?
2. Do you think Mr. A.P. Mohan took the right decision to leave the organization? What would
you have done if you were in his shoes?
1. Trace out the changing paradigm of growth. Why has human resource development assume
greater importance in present time?
you have done if you were in his shoes?
1. Trace out the changing paradigm of growth. Why has human resource development assume
greater importance in present time?
2. Training effectiveness is crucial for the success of the training department. How will you
ensure it?
ensure it?
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Enterprise Resource Planning
Multiple Choices:
1. Enterprise Resource Planning is
a. Computer System
b. Manufacturing organization
c. Method of effective planning of all the resources in an organization
d. None of the above
2. Enterprise Resource Panning vendors are those people
a. Who are experts in administration and management of projects
b. Who have developed the ERP packages
c. Who uses the ERP system
d. None of the above
3. Interviewing and cost justification is tool and technique of
a. Design step of ERP
b. Implementation step of ERP
c. Requirement analysis of ERP
d. Planning step of ERP
4. Support re-engineering processes to fit the software systems best practice is approach of
a. Re-engineering approach
b. Customizing approach
c. Rational approach
d. None of the above
5. Process of tracking customer contacts and providing the customer with a price quote is
a. Inventory sourcing
b. Sales order processing
c. Pre-sales
d. None of the above
6. The difficulty in creating an audit trial of transactions when multiple transactions use multiple
database is associated with
a. Product profitability sub-system
b. Finished goods inventory sub-system
c. Management reporting sub-system
d. Creating an audit trial sub-system
7. Differences occur between standard costs and actual costs is problem associated with
a. Accounting
b. Production
c. Purchasing / Materials Management
d. None of the above
8. MRP in Enterprise resource planning stands for
a. Maximum retail price
b. Material requirement planning
c. Management requirement planning
d. None of the above
9. Process of providing status of purchase order comes in a category of
a. Purchase order follow-up
b. Source determination
c. Determine requirement
d. Invoice verification
10. Resource failure occurs when
a. People clashes
b. Inability to communicate with the system user
c. Poor specification of requirements
d. Conflicts of people, time and project scope due to insufficient personnel
Part Two:
1. What are the advantages of the re-engineering method of implementing ERP?
2. What are the benefits reported from implementing ERP?
3. Write a short note on “Credit Management”?
4. Define Material Requirements Planning?
1. What factors should it use to evaluate each of these potential hosts?
2. What controls should be in place to monitor the hosting arrangement?
2. What controls should be in place to monitor the hosting arrangement?
1. Identify potential sources of software?
2. Determine five criteria you will recommend be used to evaluate each of alternative providers?
2. Determine five criteria you will recommend be used to evaluate each of alternative providers?
1. Explain in brief Sales and Marketing Modules in ERP System?
2. What are the different development process in ERP systems and write a detailed note on it?
2. What are the different development process in ERP systems and write a detailed note on it?
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Entrepreneurship Management
Part One:
1. According to BBC English dictionary ‘Entrepreneur’ refers to……………………………
2. Quasi or Ostensible partners are those who have already retired from active participation.(T/F)
3. The minimum number of individuals required to form a cooperative society:
a. 5
b. 10
c. 15
d. 20
4. WTO stands for………………………………………………………………......................
5. MTNL stands for Metro Telephone Network Limited.(T/F)
6. Date of sealing refers to the date when:
a. Patent office endorses final approval
b. Patent office rejects the application
c. Patent office bans the use of the application
d. None of the above
7. The term copyright is associated with:
a. Artistic work
b. Medicinal work
c. Political work
d. None of the above
8. In SWOT analysis SWOT stands for……………………………………………………….
9. VAT means Value After Tax.(T/F)
10. IDBI is a subsidiary of:
a. State bank of India
b. Reserve bank of India
c. PNB
d. None of the above
1. According to BBC English dictionary ‘Entrepreneur’ refers to……………………………
2. Quasi or Ostensible partners are those who have already retired from active participation.(T/F)
3. The minimum number of individuals required to form a cooperative society:
a. 5
b. 10
c. 15
d. 20
4. WTO stands for………………………………………………………………......................
5. MTNL stands for Metro Telephone Network Limited.(T/F)
6. Date of sealing refers to the date when:
a. Patent office endorses final approval
b. Patent office rejects the application
c. Patent office bans the use of the application
d. None of the above
7. The term copyright is associated with:
a. Artistic work
b. Medicinal work
c. Political work
d. None of the above
8. In SWOT analysis SWOT stands for……………………………………………………….
9. VAT means Value After Tax.(T/F)
10. IDBI is a subsidiary of:
a. State bank of India
b. Reserve bank of India
c. PNB
d. None of the above
Part Two:
1. Explain the role of ‘Ethics’ in Entrepreneurship.
2. What do you understand by ‘Public Limited Company’?
3. Difference between ‘Entrepreneur’ & ‘Entrepreneur’.
4. What is ‘Copyright’?
1. How could Mahesh and Raja have avoided the problems that led to the end of their partnership?
2. Why is this situation a good example of the difficulty in maintaining partnerships between friends?
2. Why is this situation a good example of the difficulty in maintaining partnerships between friends?
1. Is there a list of do’s and don’ts regarding employment of family members in a family business?
2. Amit has not got down to documenting a family employment policy yet. Help him frame one.
2. Amit has not got down to documenting a family employment policy yet. Help him frame one.
1. Study the Second and Third All India Census on SSI and prepare a comparative analysis of the results of the survey.
2. “Innovation generates entrepreneurship”, justify.
2. “Innovation generates entrepreneurship”, justify.
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