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Aviation Management
Objective Type
- Which of
the following is comes under „Air safety topic?
a. Lightning
b. Ice & snow
c. Fire
d. All of the above
- JATO
stands for _______
- Beam
movement, location of beam related to airport and loser stability comes
under which of the following of analyzing the hazard?
a. Situational factor
b. Operational factor
c. Laser/bright factor
d. Pilot/aircraft factor
- Which of
the following-is not the aviation standard?
a. ARINC 429
b. ARIN 424
c. ARINC 653
d. ARINC 444.
- The total
weight of the passengers,: their luggage, and cargo is known as:
a. Payload
b. Ramp weight
c. Brake release weight
d. Landing weight
- Which of
the following are not the primary areas of concern?
a. Eye damage
b. Temporary flash blindness
c. Glare & disruption
d. none of these
- STOL
stands for_______
- A landing
by an aircraft made under factor outside the pilot‟s
control such as the failure of engine, system component or weather, is
known as__________
a. Hard landing
b. Forced landing
c. Water landing
d. Belly landing
- De-crab
is the technique of __________
a. Crosswind landing
b. Belly landing
c. Deadstick landing
d. Emergency landing
10. RATO stands for___________
Part Two:
1. Discus the areas of concern in „Aviation
2. Describe classifications of „Indian
Aviation Sector
3. Define sources from which aircraft noise
originates.
4. Write short note on “Global Air Traffic
Management”.
- Identify
the challenges faced by the Aus Airlines in a run to survive.
2.
What
type of strategy helps in increasing the revenues of the Aviation Industry?
- What
strategy should Air India follow to satisfy its „Price- sensitive‟
customers without losing money? Comment.
2. Suggest some features that Air India
could adopt to differentiate itself from its competitors.
1. Define
landing, and also explain the types of landing?
2. Explain
aviation industry in India, and list the challenges faced by aviation industry?
Business
Logistics
Objective Type
1.
It deals with the movement of finished goods from the last point of production
to the point of
consumption.
a.
Marketing Channel Management
b.
Logistics Management
c.
Boundaries
d.
Relationships
2.
Which conflict is one of the major bottleneck in the development &
maintenance of partnering
channel
relationship
a.
Channel conflict
b.
Management conflict
c.
Logistics conflict
d.
Distribution conflict
3.
The phase of externally integrated business function era (1990s onwards) is
recognized as the
era
of
a.
Logistics Management
b.
Human Resource Management
c.
Financial Management
d.
Supply Chain Management
4.
___________ may be conducted from time-to-time or at least once in a year to
know about
change
in the expectation levels & actual performance
a.
Customer Service Monitoring cell
b.
Formal Customer Satisfaction Survey
c.
Customer Conference
d.
Customer Feedback System
5.
The firm’s incomplete or inaccurate knowledge of customer’s service
expectations is known as
a.
Market Information Gap
b.
Service Standards Gap
c.
Service Performance Gap
d.
Internal Communication Gap
6.
This gap exist between the present level of customer service offered and the
corporate vision
about
customer service
a.
Gap 1
b.
Gap 2
c.
Gap 3
d.
Gap 4
7.
This stock refers to window display of an inventory in order to stimulate
demand and act as a
silent
salesman
a.
Decoupling stock
b.
Psychic stock
c.
Pipeline stock
d.
None
8.
This stock is also known as cycle or lot size stock
a.
Working stock
b.
Safety stock
c.
Anticipation stock
d.
None
9.
In this system manufacturer is given the responsibility for monitoring &
controlling inventory
levels
at the retail store level
a.
Quick Response
b.
Continuous Replenishment
c.
Vendor-managed Inventory
d.
Customer Relationship
10.
This mode of transport is a very significant one but with a very restricted
scope. It is used
primarily
for the shipment of liquid & gas
a.
Airways
b.
Railways
c.
Pipelines
d.
Seaways
Part
Two:
1.
What is Containerization and also mention the main features of
Containerization.
2.
What is Third Party Logistics?
3.
Differentiate between Public & Private Warehouse.
4.
What is Logistics Information System?
1.
Based on information for the current years, is Kansas City the best location
for a warehouse? If
not,
what are the coordinates for a better location>? What cost improvement can
be expected
from
the new location?
2.
If by year 5 increases are expected of 25 percent in warehouse outbound
transport rates and 15
percent
in warehouse inbound rates, would your decision change about the warehouse
location?
1.
How should the chief warehouse manager of PCL approach this problem?
2.
Develop a warehousing operational strategy to overcome the problem and fulfill
the
redefined
objectives of the firm.
1.
Information technology had the major effects on all areas of business. Explain
the effective
use
of Information Technology in Distribution Management.
2.
Explain what Partnering Channel Relationship is and also state the reasons for
developing
Partnering
Channel Relationship.
Construction Technology
Multiple Choices:
1. Excavation carried out
for construction of individual foundation and trenches is________
a. Sloped excavation
b. Bulk excavation
c. Confined excavation
d. Excavation in rocks
2. Which of the following
is not the temporary exclusion of controlling ground water?
a. Sump pumping
b. Cofferdams
c. caissons
d. Well point system
3. Strength,
water-tightness, abrasion resistance are the properties of_______
a. Plastic concrete
b. Hardened concrete
c. Both a & b
d. None of these
4. The welding which is not
suited for fabrication work known as_________
a. Fusion welding
b. Friction welding
c. Flame welding
d. Metal arc welding
5. The most common heat sources
used in industrial welding works is_______
a. Electric welding
b. Resistance heating at an
interface
c. Flame welding
d. All of the above
6. Silicone-based paint may
be applied to porous surface to prevent water penetrating the wall known
as__________
a. Fungicides paint
b. Water-repellent paint
c. Waterproofing paint
d. Heat-resisting paint
7. Which one of the
following provides color to painting films?
a. Binder
b. Pigments
c. solvent
d. Additive
8. __________masonry
composed of rectangular unit , usually larger in size than bricks and properly
bonded having sawed,
dressed, or squared beds- laid in mortar :
a. Rubble masonry
b. Ashlars masonry
c. Block-in-course masonry
d. Grouted masonry
9. RCC stands for
___________
10. WMM stands for
___________
Part Two:
1. What are the causes of
accident at construction sites?
2. List the document
required for actual project implementation.
3. What are the activities
involved in plastering?
4. List the guidelines for
storage of civil engineering construction material.
1. The cost-effective
construction technologies would emerge as the most acceptable case of
sustainable technologies in
India. Comment
2. Explain what lessons are
required to be learned from International experiences and its own past
experiences in construction
project.
1. Explain the construction
of the „Euro Tunnel‟.
2. State the benefits of
the construction of the „Euro Tunnel‟.
1. Define “Glazing”,
Explain different kind of glasses used for glazing purpose?
2. What is meant by
mechanical handling? List the important safety guidelines for mechanical
handling.
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E Commerce
Multiple Choices:
1. Which of the following
comes under Global Information Distribution Networks?
a. Fibre optic long
distance networks
b. Satellits
c. Both (a) & (b)
d. None
2. ___________is a software
program loaded on a PC which allows to access or read information
stored on the internet.
a. Server
b. Browser
c. URL
d. None
3. URL stands
for____________
4. HTTP stands
for____________
5. HTML stands for
____________
6. It can be defined as
convergence of branding information dissemination and sales transaction all in
one place.
a. Internet advertising
b. Internet marketing
c. None
d. All of the above
7. It is an enterprise to
provide an interface ramp to the internet.
a. Internet protocol
b. Internet service
provider
c. Internet
d. None
8. ___________is an
electronic payment system, which can transfer money between its accounts.
a. Paypal
b. Cybercash
c. Digicash
d. None
9. It is defined as a
communication protocol as well as packet data service.
a. Cell relay
b. Frame relay
c. Asynchronous Transfer
Mode
d. None
10. „WWW‟ stands for_____________
Part Two:
1. Define „Mobile Computing‟.
2. Distinguish between HTTP
& URL.
3. Describe the role of
consumer in e-commerce.
4. Explain the „Application
Layer‟ of OSI model.
1. Critically evaluate the
Human Resources Policies of “Titus Infotech”.
2. What other strategies
would you suggest to reduce the attrition rate at the lower and middle levels?
1. What were the factors of
KIT philosophy that helped the company in being successful?
2. While were the leader is
dying what could be the possible criteria for selection of a new leader in
the algorithm?
1. What is computer based technology? What
are different types of networks for global distribution
networks?
2. What do you mean by
internet protocol? Differentiate between search engine and internet service
provider.
Energy Management
Part One:
1) The audit that focused
on evaluating the energy consumption pattern is a
a. Preliminary Audit c.
Detailed Audit
b. Sound Energy Audit d.
Efficiency Audit
2) Energy Crops are also
known as _________________
3) When plant matter is
heated but not burnt to break into solid, liquid and gas is which type of
convention
a. Chemical Convention c.
Biochemical Convention
b. Thermo chemical
Convention d. Residual Convention
4) An example of a simple passive
space heating technology is the ________________
5) To make solar design
effective which of the following is not followed
a. A building should have
large areas of glazing facing the sun.
b. Certain features should
be adopted for equal distribution of heat throughout the building.
c. A building should be
sufficient to allow heat storage.
d. A building should have
proper landscaping to allow direct sun to the building.
6) It is the most common
type of solar panel for full solar power systems
a. Unframed Rigid Panels c.
Flexible Panels
b. Solar Roofing d. Framed
Rigid Panels
7) Low Peak Coincidence
Factor is which of the following barrier for Solar Power Development
a. Market Related Barrier
c. Economical & Technological Barrier
b. Institutional Barrier d.
Ecological Barrier
8) LEED is a
_________________________________
9) ________________ is a
semi – autonomous body within the OECD
10) SRP stands for
______________________
Part Two:
1. Write a short note on
‘Energy Consumption’?
2. Differentiate between
Space Heating and Space Cooling?
3. Write a short note on
‘Crop Drying’?
4. What is a ‘Solar Thermal
Program’?
Q1. Write a note on
‘Piecemeal Ratemaking?
Q2. What are the advantages
of the Acquisition of Entergy Corp’s by Mississippi Public Service
Commission?
Q1. Write a note on
‘Electricity Generation in India’?
Q2. What are the various
substitutes adopted by government to prevent Environmental Pollution?
1. Write a note on the
components of Energy sector?
2. What are the recent
trends of Clean Energy?
3. What is Biomass? State
the different kinds of Biomass?
Entrepreneurship management
Multiple Choices:
1. These entrepreneurs are
very much sceptical in their approach in adopting or innovating new
technology in their
enterprise.
a. Adoptive or imitative
entrepreneurs
b. Fabian entrepreneurs
c. Both (a) & (b)
d. None
2. These entrepreneurs are
conservative or orthodox in outlook
a. Innovative
entrepreneurs.
b. Drone entrepreneurs
c. Imitative entrepreneurs
d. None
3. Entrepreneurs primarily
involve themselves in Research & Development activities.
a. Active Partners
b. Solo Operators
c. Inventors
d. None
4. SWOT stands
for_____________
5. Which of the following
comes under negotiable instruments?
a. Promissory Note
b. Bills of Exchange
c. Cheque
d. All of the above
6. Industrial Dispute Act
passed in____________
a. 1948
b. 1947
c. 1920
d. 1950
7. KVIB stands
for____________
a. Khadi and Village
Industries Board
b. Khadi and Village
Industrial Bank
c. Khadi and Village
Insurence Bank
d. None
8. NABARD stands
for____________
9. IFCI stands
for____________
10. IDBI is a subsidiary of
a. State bank of India
b. Reserve bank of India
c. PNB
d. None
Part Two:
1. Discuss in brief the
importance of cottage and village industries in india.
2. Write a short note on
UTI
3. Write a short note on
Cottage Industries.
4. What do you mean by
Venture Capital?
1. How could Mahesh and
Raja have avoided the problems that led to the end of their partnership?
2. Why is this situation a
good example of the difficulty in maintaining partnerships between friends?
1. Is there a list of do‟s and
don‟ts regarding employment of family
members in a family business?
2. Amit has not got down to
documenting a family employment policy yet. Help him frame one
1. Explain the meaning and
objectives of Entrepreneurship Development Programmes (EDPs) also
discuss the role of
government in organizing EDPs.
2. What are the economic
factors affecting the development of entrepreneurship? Explain the social
factors which govern the
development of entrepreneurship.
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Event Management
Multiple Choices:
1. Which one of the
following is the second element of the promotional strategy?
a. Image
b. Branding
c. Advertising
d. Publicity
2. Most event budgets
include a ________ for unexpected expenses.
a. Management Fees
b. Contingencies
c. Break Even Point
d. Cash Flow Analysis
3. This statement is a list
of an organization‟s revenue,
expenditure, and the net profit (or net loss)
for a specific period.
a. P&L Statement
b. Balance
c. Control System
d. None
4. This risk includes
disputes over contracts between the event organizer & the client and/ or
between the event organizer
& a subcontractor.
a. Financial Risk
b. Legal Risk
c. Safety & Security
d. Technology-Related Risks
5. It is an important risk
control process, and it is essential that every member of the event team is
familiar with this process.
a. Incident Reporting
b. Emergency Response Plans
c. Standards for Risk
Management
d. None
6. A _________ chart is
generally used in the early planning days and in the lead-up to an event.
a. Gantt chart
b. Organization chart
c. Pie- chart
d. Z-chart
7. It is the set of
traditional practices that have long been accepted & used when dealing with
&
meeting with others.
a. Rules
b. Regulation
c. Protocols
d. Norms
8. This incorporates all
projected images, such as replays of sporting highlights on large screens or
scoreboards.
a. Sound
b. Vision
c. Layout
d. Decor
9. This is that period of
group development during which members grow used to one another and
tentatively formulate goals
& behaviors that are acceptable.
a. Forming
b. Storming
c. Norming
d. Performing
10. It is about getting
things organized, getting things (and people) in the right place & tearing
everything down.
a. Time Management
b. Logistics
c. Policies
d. Procedures
Part Two:
1. What do you understand
by the term „Incident Reporting‟?
2. Define the concept of
Crowd Management‟.
3. Who is an Event Manager
& what are the Tasks of the Event Manager?
4. What are the developing
Recognition strategies?
1. What were the three
complications?
2. How could these problems
have been avoided?
3. List the types of events
affected by weather.
4. What are the some
general suggestions for avoiding weather problems?
1. What are some of the
safety risks associated with this event?
2. Who is responsible for
the safety of the venue and the audience?
3. How could the risks be
reduced?
4. What sorts of
contingency plans could be developed?
1. The role of public
Relations is to manage the organization and the event‟s image in the mind of
the audience & the
public. Justify the statement.
2. Establish the major aims
& objectives of the event.
3. State the major
consideration for selecting an event venue.
Event Marketing
Multiple Choices:
1. The type of event
involve a test of physical strength, mental ability & talent or a
combination of
these is called___________
a. Competitive events
b. Artistic expression
c. Cultural celebration
d. Exhibition events
2. Who is responsible for
organizing the event?
a. Organizer
b. Invitees
c. Sponsors
d. Delegates
3. The interaction that
takes place between clients and the target audience during the actual event
known as____________
a. Indirect interaction
b. Direct interaction
c. Both a & b
d. None of the above
4. Which of the following
is not comes under the 5 C‟s of events ?
a. Culture
b. Canvassing
c. Conceptualization
d. Customization
5. Strategic alternatives
arising from competitive analysis are___________
a. Rebuttal strategy
b. Sustenance strategy
c. Maintenance strategy
d. Both a & b
6. Any venue over which
neither the client nor the professional event organizer have any ownership
rights is called___________
a. In-house venue
b. External venue
c. Both a & b
d. None of the above
7. A large identifiable
groups of customers with in a market is termed as___________
a. Target marketing
b. Ambush marketing
c. Positioning
d. Segmentation
8. It is a part of revenue
generation method during the event management.
a. Merchandising
b. Event Revenue
c. Event Budgeting
d. None of These
9. ____________ provides a
forecast on the event about the variable cost & fixed cost of the event.
a. Budget planning
b. Event Budgeting
c. Event Management
d. Event Costs
10. EMIS stands
for____________
Part Two:
1. What are the 5C‟S of event?
2. Explain the concept of
“Target Marketing”?
3. Discuss the key elements
of events?
4. Write short note on
Pre-event, During-event and post-event activities of event management?
1. Develop detailed
operational plans for the end of the race, using estimates of finish times and
crowd-flow patterns for participants and spectators.
1. Discuss the occupational
safety and health issues of the staff concerned.
2. What are the
responsibilities of the management in this case?
1. “Event Management” as an
effective marketing tool if executed right. Explain?
2. Define “Event” and
discuss the advantages offered by event?
Fashion and the Consumer
Multiple Choices:
1. The component in which
consumers must buy and wear a style to make it a fashion
a. Style
b. Acceptance
c. Change
d. Taste
2. The people who have too
much money to spend and also becomes slaves to designer brands are
a. Fashion Victims
b. Fashion Innovators
c. Fashion Motivators
d. Fashion Followers
3. This style is usually
less expensive than designer apparel
a. Contemporary Styling
b. Moderate Styling
c. Traditional Styling
d. Classic Styling
4. Polyester is an example
of
a. Synthetic Fibers
b. Regenerated Cellulose
Fibers
c. Man – Made Fibers
d. Natural fibers
5. This method is used to
dye loose fabrics before yarn processing
a. Piece Dyeing
b. Cross Dyeing
c. Yarn Dyeing
d. Stock Dyeing
6. In this technique, a
separate roller engraving is used for each color in the pattern.
a. Wet Printing
b. Digital Printing
c. Dry Printing
d. Engraved Printing
7. It is an Italian Fabric
Fair that is held in March and October every year in Italy
a. Ideabiella
b. Eurotuch
c. Premiere Vision
d. Interstoff Asia
8. This lace is made in a
Giant Web formed by linking chains of yarn
a. Barmen Lace
b. Raschel Knitted Lace
c. Leaver Lace
d. Venice Lace
9. It is a handbag in which
both fabrics and leathers may be stitched by machine but, the closures
must still be done by hand
a. Designer and Better
Handbags
b. Luxury Handbags
c. Moderate and Inexpensive
Handbags
d. Portable Handbags
10. A jewellery which is
more trendy and utilizes metals, that imitate gold and silver is
a. Fine Jewellery
b. Bridge Jewellery
c. Costume Jewellery
d. Fashion Jewellery
Part Two:
1. Write a short note on
’Traditional Marketing chain’?
2. Differentiate between
Collection Reports and Trend Reports?
3. Define ‘Trickle Down
Theory’?
4. State the functions of
Jobbers and Brokers?
5. What are ‘Hook – and –
loop Fasteners?
Q 1. List the contribution
of various Fashioners to the Fashion Industry?
Q 1. On the basis of the above
Caselet describe the success of the Benetton’s Supply Chain Management in
today’s scenario?
1. What are the motives for
Consumer Buying? Discuss the fashion categories.
2. How would you elaborate
the Fashion Accessories?
3. Explain the fashion
service and resource in detail?
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Fashion Retailing
Multiple Choices:
1. Which of the following
is NOT an example of On – Site Classifications?
a. Small Multiunit
Specialty Stores
b. Departmental Store
Groups
c. Single – Unit Specialty
Stores
d. Home – Shopping
Organizations
2. Price, care,
serviceability and safety are categorized under:
a. Rational Motives
b. Patronage Motives
c. Emotional Motives
d. Safety Motives
3. A research which is the
quickest method and also requires an immediate response_______
a. Intercept Surveys
b. Telephone Questionnaires
c. Mail Questionnaires
d. On – Line Questionnaires
4. The center that utilizes
high – volume, high – profile outlets to draw customers:
a. Power Center
b. Off – Price Center
c. Outlet center
d. Mixed – Use Center
5. Stores with little
frontage but prefer window space to feature their merchandise build______
a. Windowless Store Fronts
b. Parallel – to – Sidewalk
Windows
c. Arcade fronts
d. Open Windows
6. Which of the following
is NOT included in the trends of Retail Environment Design and
Fixturing?
a. Split Departments
b. Minimalist Interior
Design
c. In – Store Designer
Salons
d. Transformation of
Historical Building
7. The training in which
the trainer can provide the necessary information and allow the trainee as
much time as necessary to
comprehend the machine is_______
a. Vestibule Training
b. On – the – job Training
c. Online Training
d. Role Plays
8. _____________ is the
most effective anti shoplifting tools
a. Video Surveillance
System
b. Electromagnetic System
c. Tag – and – alarm System
d. Magnifying Mirrors
9. Improper Billing while
usually on an occasional occurrence is a__________
a. Vendor Theft
b. Internet Theft
c. In – Transit theft
d. Internal theft
10. Which of the following
is NOT the characteristic of the successful salesperson?
a. Appropriate Appearance
b. Complete Knowledge
c. Company Loyalty
d. Objectives Achievement
Part Two:
1. Write a short note on
‘Spin – Off’ stores?
2. What are the benefits of
a Catalogue Shopping?
3. What are ‘Strip
Centers’?
4. Explain the Trends in
Retail Research.
5. What are the Fashion
Department Classifications?
Q 1. How might Amada
quickly assess the market and satisfy her needs?
Q2. If the freelancer
cannot accommodate her, should\ she persue the effort alone?
Q1. What would you suggest
that the company do before hiring another buyer and at the same time be able to
cover the other domestic wholesale markets?
1. What is a Planning
Strategy to get a Successful Career?
2. How would you explain
the Consumer Assessment Theories.
3. Discuss the Fashion
Retailing Organization Chart on the basis of Off-site and On-site
Classifications.
Financial Management
Multiple choices:
1. Capital turnover ratio
is calculated as
a) Sales *Capital employed
b) Sales / Capital employed
c) Sales /Total Assets
d) Total assets / Owners
fund
2. In ABC analysis C class
consist of ________.
a) a very large number of
items which are less important
b) a very less number of
items which are important
c) quaintly if items which
take place after a long time
d) that quantity which is
fixed in such a way that the total variable cost of managing the
inventory can be minimized
3. The real owners of the
company are
a) Equity shareholders
b) Dividend holders
c) Preference shareholders
d) Stakeholders
4. The Proprietary concern
is owned by
a) Three persons
b) Only one person
c) any one but s persons
must
d) None of the above
5. Assets and liabilities
in the Balance Sheet are shown at ________ prices
a) Latest
b) Current
c) Nominal
d) Historical
6. Financing consists of
the raising, providing, managing of all the money, capital or funds of any kind
to be used in connection with the business' is
defined by
a) Ronald Burns
b) Orichad d. maningous
c) Bonneville and Dewey
d) Kenneth Midgley
7. Shareholders of a joint
stock company appoint their representative in the form of ________ to carry
on the day-to-day affairs of the company
a) Directors
b) Stakeholders
c) Partners
d) owner
8. The cost which remains
constant irrespective of changes in the sales revenue is termed as
a) Fixed cost
b) Variable cost
c) Runtime cost
d) Normal cost
9. The comparison of the
ratios of one organisation with that of the other organisation is termed as
________ comparison
a) Inter-firm
b) out-side firm
c) Other firm
d) All the above
10. A systematic record of
the events of the business leading to a presentation of a complete financial
picture is known as
a) Financial statement
b) Balance Sheet
c) Trading account
d) Accounting
10. Retained earnings is a
source of ________ finance
a) Internal
b) External
c) Quick
d) Liquid
Part Two:
1. What is Annuity kind of
cash flow?
2. What do understand by
‘Portfolio risk ?
3. What do you understand
by yield to maturity (YTM)?
4. Elaborate ‘Central limit
theorem’.
5. What is the Difference
Between NPV and IRR?
1. Evaluate the strategies
used by the management in the changed scenario.
2. Which strategies the
company adopt for the future?
3. Evaluate the performance
of the company financially, using financial ratios and figures.
4. Analyze the case using
SWOT analysis.
1. Evaluate the company’s
ability to sustain its performance in the present scenario.
2. Suggest the possible
costing techniques which can help V.K. Gupta its decision-making (Illustrate
using examples).
3. Conduct a financial
analysis of the company of the company and comment its financial
performance?
4. Suggest the various
funding patterns that may be adopted by the company in light of the
company’s capital
structure.
1. Explain the norms suggested by Tondon
Committee for providing bank credit? How
did the recommendations of
Chore Committee bring modifications?
2. A population is made up
of groups that have wide variations within the groups and less
variations from group to
group. Which is the appropriate type of sampling method?
3. Over capitalization and
undercapitalization are both unhealthy signs for a firm
“Discuss”? Can they be
remedied?
Managerial Economics
1) Economists have
classified input as
a. Timeless
b. landless
c. labourless
d. all the above
2) ∑Pi=………where Pi
is the probability of certain task.
a. Not defined
b. 1
c. 0
d. It will depend on the
number of Pi
values we are taking for summation.
3) Slope at x=2 for the
given curve y=3x3
+2x be
a. 26
b. 38
c. 36
d. 18
4) For a vertical demand curve
the elasticity will be
a. 0
b. 1
c. Between 0 and 1
d. ∞
5) The difference between
price and average variable cost is defined as
a. Loss contribution
b. Profit contribution
c. Expectations
d. Market contribution
6) For an industry with ‘n’
firms the total equilibrium o/p for a Cournot oligopoly with Q0 as o/p
from perfect competitive
market, is given by
a. Q0(n+1)/n
b. Q0n/(n+1)
c. (n+1)n/Q0
d. (n+1)/(nQ0)
7) Game theory was designed
a. To create situation
where individual and organization have conflicting objectives for
competitive growth.
b. To create situation
where organization and organization have conflicting objectives
c. To evaluate the
condition of the market
d. To evaluate situations
where individual and organization have conflicting objectives.
8) The firms may be able to
escape from ‘Prisoner’s Dilemma’ if the action is
a. Repetitive
b. Non repetitive
c. Sequential
d. No dependence on the
type of action
9) Which is not the
Property of Indifference curve
a. Convex to the origin
b. Have positive slope
c. Indicate lower level of
satisfaction
d. Do not intersect nor are
they tangent to one another
10) Standard deviation is a
measure of
a. Sink of price
b. Rise of price
c. Slope of demand curve
d. Risk
Part Two:
1. Define ‘Arc Elasticity’.
2. Explain the law of
‘Diminishing marginal returns’.
3. What is ‘Prisoner’s
Dilemma’, a non cooperative game?
4. What is ‘Third degree
Discrimation’?
1. Are the problems faced
by the Company periodic in nature, and when would the bad period over
the problems cease to
persist?
2. Is there a case for
shifting the business focus from the Indian market to export to foreign
countries?
3. Is there a case for
restructuring and the business process re-engineering so that certain problems
and its impact are under
control?
4. What would you recommend
as a mission and goal to the Company?
1. How long can an industry
sustain on protection?
2. What is the impact of
incidental services like assembly, testing, marketing, etc. on the total cost?
3. Would you agree to the
suggestion for a complete changeover to wooden cabinet?
4. Would it be desirable to
import the components rather than make them in India?
1) Free trade promotes a
mutually profitable regional division of labour, greatly enhances the
potential real national product of all nations
and makes possible higher standards of living all
over the globe.”Explain and critically examine
the statements.
2) What role does a
decision tree play in business decision-making? Illustrate the choice
between two investment
projects with help of a decision tree assuming hypothetical
conditions about the states
of nature, probability distribution, and corresponding pay-offs.
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Managing Hotel Operations
Multiple Choices:
1. Housekeeping is the
responsibility of:
a. Hotel manager
b. Reservation manager
c. Rooms manager
d. Executive assistant
manager
2. Which of the following
is not the method of minimizing the overbooking problem:
a. Increasing restrictive
policy
b. Third party guaranty
c. Threat of legislation
d. Advance- deposit
reservation
3. Which of the following
is the channel of the traditional reservation:
a. The changing role of
travel agent
b. In-house reservation
c. Central reservation
center
d. All of these
4. The real component of
“TQM” is?
a. Bedding
b. Cleanliness
c. Noise ,temperature and
darkness
d. All of the above
5. Arrange the following
into hotel organizational structure:
i. The room manager
ii. The general manager
iii. The hotel manager
iv. Manager of guest
services.
a. i, ii, iii, iv
b. ii, iv, i, iii
c. ii, iii ,i, iv
d. iv, ii, iii, i
6. Alphabetical list of the
day‟s expected arrival, individually and
by group is:
a. Cancellation and change
report
b. Daily analysis report
c. Arrival report
d. Central reservation
report
7. Which is not the
component of credit management :
a. Extending credit
b. Credit alert and skippers
c. Minimizing charge backs
d. None of these
8. Reservation contained
following information during the procedure are design to improve the
effectiveness of the front
office:
a. Arriving and departure
dates
b. Number of night
c. Number of person
d. All of the above
9. Bank card is the kind
of?
a. Debit card
b. Smart card
c. Credit card
d. None of these
10. Segmentation comes
under:
a. New product pattern
b. New market Pattern
c. New product segmentation
d. New management pattern
Part Two:
1. Explain the special
characteristics of hotel business?
2. Differentiate between
the marketing to the individual and marketing to the group?
3. List the Information
contained in reservation.
4. Explain the
organizational structure of hotel management?
1. What does this mean for
the business of our clients?
1. Name one output of a hotel.
2. Why is the layout of
facilities important in a hotel?
1. Explain the advantages
and disadvantages of hotel technology?
2. Discuss how the room
rates impact on guest demand?
3. Explain the traditional
hotel industry?
Front Office Operations
Multiple Choices:
1. To create a professional
image and to make guest comfortable about the staff members is a factor
of______
a. Personal presentation
b. An attentive manner
c. Social skills
d. Use of guest‟s names
2 A small booklet which has
the guest‟s name, room
number and room rate is_______
a. Credit card
b. Key card
c. Bedroom book
d. Room status board
3. Clear is a sign
of_______
a. Room left
b. Room occupied
c. Room vacant and ready
d. Room vacant but not
ready
4. Which of the following
is not a part of „Property Management System‟?
a. General ledger
b. Registration
c. Night audit
d. Computer terminal
5. Arrange the following as
procedure for payment by credit card:
i. Ask the client to sign
the audit roll (retain the card)
ii. Obtain the card from
the client
iii. Check that the
signatures on the card and the voucher agree.
iv. Swipe the card through
the machine.
a. i, ii, iii, iv
b. ii, iv, i, iii
c. ii, iii ,i, iv
d. iv, ii, iii, i
6. When the interest and
desire is converted into booking or enquiry it is a result of:
a. Interest
b. Attention
c. Action
d. Desire
7. Providing an individual
„PIN‟ number to the customer by the hotel
authority is a feature of:
a. Voice mail
b. Message waiting facility
c. Fax
d. Access to hotel services
8. Cheques help in
controlling frauds in the hotels.
a. Crossing cheques
b. Cheque authorization
c. Foreign cheques
d. Blank cheques
9. Which of the following
is not included in the task performed mainly at the reception?
a. Filing
b. Duplicating
c. Word processing
d. Reservation
10. Chart is very time
consuming to be up-dated and its errors results in lower
occupancy.
a. Density chart
b. Density reservation
chart
c. Stop-go chart
d. Conventional chart
Part Two:
1. Differentiate between
the organizational structure of „Small and Medium sized hotels‟.
2. State the main ways in
which fire can be prevented in a hotel.
3. List the main methods of
„Non-verbal communication‟.
4. Write a short note on
„Inside Availability‟.
1. Do you feel it was
necessary for mike to commission a consultant‟s report on the Benson? Why
or why not? How would you
have approached the situation?
2. Identify and propose
solutions for the supervisory challenges in the kitchen and dining areas of
the „Benson Hotel‟.
1. Identify and describe
four short-term operational strategies Ken should implement immediately at the
Rainbow Golf Resort.
2. Which form of top-down
communication would be most suitable for the Rainbow Golf Resort to
achieve its objectives?
1. Explain how the hotel
receptionist can contribute to customer satisfaction?
2. Discuss the methods of
payments in a hotel.
3. Discuss about the main
principles of “Hotel Billing”.
Hospital Administration
Multiple forms:
1. Low growth low market
share products are termed as___________
a. Stars
b. Cash cows
c. Dogs
d. None
2. To improve
organizational performance „Alfred Sloan‟ introduced „3S term‟ as doctrine of
strategy, structure and?
a. System
b. Solution
c. Share
d. None
3. Overburdening may occur
due to too many group members seeking out an individual for
information and assistance,
a solution to such problem is_____________
a. Linear organization
b. Circular organization
c. Elliptical organization
d. None
4. NHS stands
for_________________
5. ICU in medication stands
for Internal cure union.(T/F)
6. There are 4 levels of
strategic consensus that have been identified among the managers, one level
in which managers are
informed about the strategy but they are not willing to act is
called___________
a. Blind devotion
b. Informed scepticism
c. Weak consensus
d. None
7. OCB stands for
Organization citizenship behavior.(T/F)
8. BPR stands business
process re enforcement.(T/F)
9. The best way to avoid
conflict and there by preserve relationship with in the health care
organization is____________
a. Spiral of silence
b. Web of solution
c. Web of solution
d. None
10. IPE stands for inter
disciplinary education.(T/F)
Part Two:
1. Discuss the Managerial
issues in Disaster Management?
2. What do you understand
by the Outpatient Department (OPD)?
3. Write a short note on
Quality Assurance in a Hospital?
4. Briefly describe the
importance and functions of Housekeeping department in the Hospital?
1. Why according to you
Artefacts are essential for the development of an organization‟s culture?
2. Elaborate the cultural
beliefs of your company?
1. Why there is a need of
change?
2. With reference to your
company, what changes you prefer?
1. What do you mean by
Emergency Department Planning? How would you explain the managerial
issues in Emergency
department?
2. Write a short note on
the following terms:
1) Central Sterile Supply
Department (CSSD)
2) Total Quality Management
in Health Care
3) Medical Audit and its Administration
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Principles of Hospital Administration and
Planning
Multiple Choices:
1. A method of
collaborative work in which visual display of information on flip charts or
other
media to which other group
member can use is__________
a. Decision matrices
b. Multivoting
c. Boarding
d. Brainstorming
2. A tool for Data
collection which summarise perception of a large sample of people
is___________
a. Surveys
b. Interviews
c. Check sheet
d. Data sheets
3. Members of Inspection
control committee_________
a. Microbiologist, O.T.
incharge, Medical Superintendent
b. Representative from
Nursing Service, CSSD in charge, Representative from major clinical
department
c. Both (a) & (b)
d. None of the above
4. MRD stands
for___________
a. Medical Records
Department
b. Medicine Records
Department
c. Medicine Release
Department
d. None of the above
5. Format for appraisal in
which rank order is establish of employees based on their relative
merit_________
a. Forced Distribution
Technique
b. Graphic Rating Scale
c. Ranking methods
d. Free Written Ratings
6. Analytical technique in
Materials Management in which all items in inventory on the basis of
annual usuage time cost
is________
a. FSN Analysis
b. ABC Analysis
c. VED Analysis
d. None of the above
7. Planning tool used in
Quality Management in which the items are written on individual cards and
displayed on a flip
chart__________
a. Relations Diagram
b. Process Decision Program
chart
c. Affinity Diagram
d. Activity Network Diagram
8. Method of filing of
Medical records in which involves filing of records in exact chronological
order according to unit /
serial number___________
a. Middle Digit filing
b. Terminal Digit filing
c. Straight Numeric filing
d. None of the above
9. Type of hospital in
which the number of beds is over 300 beds is known as___________
a. Large hospital
b. Medium sized hospital
c. Small hospital
d. None of the above
10. Meeting in hospital
whose purpose is to pass on information received from agencies is_________
a. Informative Meeting
b. Consultative Meeting
c. Executive Meeting
d. None of the above
Part Two:
1. What are the factors
affecting “Retraining” in a hospital?
2. Write a short note on
Finance in Hospitals?
3. Describe the Negotiating
system for Hospitals rates?
4. Write down the different
members of Appointment committee of the hospital?
1. Critically evaluate the
factors identified by Ritu for enhancing organizational effectiveness?
2. Describe a performance
appraisal system that you will recommend to Ritu for evaluating the
employees?
1. What are the assumptions
made by Dr. Systematic for their inventory model?
2. Do you recommend any
further suggestion for inventory costs in a hospital?
1. Write in brief about
structure and function of Hospital organization?
2. Write down the following
terms:
1) Labour Relation System.
2) Organization of Hospital
Workers.
Indian Power Sector
Multiple Choices:
1. NTPC has placed
appropriate emphasis on the quality aspects in
a. Project Management
b. Maintenance specialist
c. Forecasting
d. CRM
2. Out of the following
which one is NOT under Maintenance objectives
a. To maximize plant
availability & reliability
b. To optimize maintenance
cost.
c. To create safety in
work, equipment & environment
d. Management of large size
power stations.
3. Import of capital
equipment would be free from
a. Income Tax
b. Custom duty
c. Sales tax
d. None
4. Which sector is one of
the largest users of gas in India
a. A. telecom
b. Thermal power
c. Power
d. Energy
5. ____________ is the
largest private sector Vertically Integrated Power Utility in the electricity
distribution field in
India.
a. NTPC
b. BTL
c. BTC
d. BSES
6. The government of India
has set up a ______________ under the Chairmanship of the Union
Minister of Power with
members from the Ministry of Power, Finance, Coal, Environment,
Railway Board, CEA at the
level of secretary to the government
a. Crisis Resolution Group
(CRG)
b. CEA
c. PTC
d. None
7. LNG stands for
___________________.
8. VCP stands for ___________________.
9. KESC stands for
__________________.
10. WAPDA stands for
________________.
Part Two:
1. Give the new policy
initiatives which have been taken by the government of India in the recent
past.
2. What are the few other
issues which confront the developers particularly at the time of
finalizing the Power
Purchase Agreement?
3. What is Board
Organization Structure of the Power Industry?
4. Write a short note on
Tata Electric Company.
1. What recommendations
would you offer to BRDC? Why?
2. Do you think by giving
market research data in ‘project profiles’, the working of BRDC would show any
improvements? Why?
1. Describe how the life of workers get
effected by working for a long time in Power Companies
2. What recommendations
would you suggest to the worker who wants to give the resignation in
the above case? Why?
1. Explain Revised Mega
Power Project Policy and give the important features of this policy.
2. Give the response of
major concerns and future Outlook of the Indian Private Power Policy
which was introduced in
October 1991.
3. State the Inadequacies
& Limitations of the State Electricity Board (SEBs) of Indian Electricity
Industry.
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Power Sector Reforms
1. It is the largest
electricity company and operate in 13 Countries in total
a. The Spanish
Multinationals
b. Endesa
c. Iberdrola
d. Union Fenosa
2. This indicates to what
extent a particular reforms is accelerating (or possibility retarding) access
to electricity
a. Electrification levels
b. Electrification rate
c. Electricity consumption
d. None
3. The ___________ tariff
order has fixed charges for wheeling power from a 220 KV feeder of a
substation to say 132 KV or
33 KV destination
a. Agriculture tariff
b. ERR
c. APERC
d. OECD
4. This represents the
contribution of a consumer category towards the peak demand on the
system
a. Demand
b. Energy consumption
c. Consumer
d. None
5. In Argentina,
___________ agreements covering the whole of the electricity sector were ended
& replaced by separate
negotiations with each company
a. Outsourcing
b. Privatization
c. Liberalization
d. Collective Bargaining
6. The per capita
consumption of electricity increasing at a compounded Annual Growth Rate is
________
a. 3.04 percent
b. 4.04 percent
c. 5.04 percent
d. 6.04 percent
7. VVNL stands for
_____________________.
8. CAGR stands for
_____________________.
9. CMNAP stands for
___________________.
10. ERC stands for
______________________.
Part Two:
1. What is the impact of
Power Sector Reforms on the poor in Orissa?
2. State the objectives of
the National Electricity Policy?
3. What are the objectives
of the Phase III of Reform?
4. What is Rural
Electrification?
1. On the basis of the
above case comment on the Recent Scenario of Power Sector Reform.
2. Give the highlights of
the concerned report.
1. What organizational
structure would you recommend for the marketing and sales operations of
M/s. Watts and Volts Ltd?
2. Who in your opinion is
responsible for sales? Justify your opinion, in the light of this case.
1. Several issues would be
sorted out in creating a separate organization for supplying power to
agriculture. What are those
issues? Explain
2. Describe the process of
IRP and give the schematic representation of IRP process.
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